Confessions of a Shopaholic

SOPHIE KINSELLA Confessions of a Shopaholic Shopaholic -1

(aka The Secret Dreamworld of a Shopaholic)

ENDWICH BANK 1 Stallion Square

London W1 3HW

Ms. Rebecca BloomwoodFlat 463 Jarvis RoadBristol BS1 0DN 6 July 1997 Dear Ms. Bloomwood: Congratulations! As a recent graduate of Bristol University you are undoubtedly proud of your performance.We at Endwich are also proud of our performance as a flexible, caring bank with accounts to suit everyone. We pride ourselves particularly in our farsighted approach when it comes to customers of a caliber such as yours.We are therefore offering you, Ms. Bloomwood — as a graduate — a free extended overdraft facility of £2,000 during the first two years of your career. Should you decide to open an account with Endwich, this facility will be available immediately.* I do hope you decide to take advantage of this unique offer and look forward to receiving your completed form.Once again, congratulations!Yours sincerely,Nigel FairsGraduate Marketing Manager (subject to status)ENDWICH — BECAUSE WE CARE

ENDWICH BANK

FULHAM BRANCH 3 Fulham Road

London SW6 9JH

Ms. Rebecca BloomwoodFlat 24 Burney Rd.London SW6 8FD 10 September 1999 Dear Ms. Bloomwood: Further to my letters of 3 May, 29 July, and 14 August, you will be aware that your free graduate overdraft facility is due to end on 19 September 1999. You will also be aware that you have substantially exceeded the agreed limit of £2,000.The current balance stands at a debit of £3,794.56.Perhaps you would be kind enough to telephone my assistant, Erica Parnell, at the above number to arrange a meeting concerning this matter.Yours sincerely,Derek SmeathManagerENDWICH — BECAUSE WE CARE

ENDWICH BANK

FULHAM BRANCH 3 Fulham Road

London SW6 9JH

Ms. Rebecca BloomwoodFlat 24 Burney Rd.London SW6 8FD 22 September 1999 Dear Ms. Bloomwood: I am sorry to hear that you have broken your leg.When you have recovered, perhaps you would be kind enough to ring my assistant, Erica Parnell, and arrange a meeting to discuss your ongoing overdraft needs.Yours sincerely,Derek SmeathManager ENDWICH — BECAUSE WE CARE